Location: All Locations
Type of Employment: Full Time
Service Manager – Lead the Charge at Tri County Equipment!
Are you a natural leader who loves solving problems, developing people, and creating an unforgettable customer experience?
Do you thrive in a fast-paced environment where equipment uptime, teamwork, and customer trust are everything?
If so, Tri County Equipment wants YOU as our next Service Manager!
This is your chance to guide a skilled team, create a winning service culture, and make a direct impact on our customers and our business.
What You’ll Do
- Lead an Amazing Team
- Assign daily tasks based on each team member’s strengths.
- Recrui and grow talented technicians and support staff.
- Provide coaching, reviews, and training opportunities.
- Build a positive, motivated, high-performance service department.
- Deliver Exceptional Service
- Champion our service processes and ensure every customer gets top-tier treatment.
- Review work orders for accuracy, clarity, and completeness.
- Keep tools, equipment, and service vehicles organized and ready.
- Make sure every repair is done right — and right on time.
- Drive Sales & Build Customer Relationships
- Monitor monthly service sales and help meet or exceed goals.
- Help shape and execute the Corporate Service Marketing Plan.
- Host customer clinics, field days, and other events to build trust and loyalty.
- Improve Efficiency & Profitability
- Maintain strong expense control while pushing profitable service growth.
- Analyze internal reports to spot trends and opportunities.
- Continuously look for ways to improve workflow, customer satisfaction, and team performance.
What You Bring to the Team
Experience
3+ years in service department operations with proven leadership success.
Skills
- Strong communication — friendly, clear, and confident.
- Able to read, analyze, and act on service reports and performance data.
- Excellent customer service skills, both internal and external.
- Familiarity with John Deere and competitive equipment is a big plus.
- Comfortable with Microsoft Office and online tools.
- A team-first mindset with a passion for developing people.
- Willing to work extended hours or weekends when needed.
- Driven, organized, and committed to outstanding service.
- Education: High School Diploma or equivalent required.
Why You’ll Love Working at Tri County Equipment
Real Leadership Opportunity — Be the person shaping the future of service operations.
Career Growth — Access to industry-leading John Deere training.
Strong Team Culture — Supportive, collaborative, and built for success.
Great Benefits — Competitive compensation and a company that values you.
Ready to Lead With Purpose?
Take charge of a vital department, empower your team, and elevate the customer experience.
Become a key part of our leadership team — and help drive our future forward!
Apply Now